Shipping policy
Shipping Policy – Rascor Damp Solutions
At Rascor Damp Solutions, we aim to provide a reliable and efficient delivery service for all orders placed through our website and sales team.
Delivery Areas
We currently deliver throughout Ireland and the United Kingdom. For deliveries outside these regions, please contact our team directly before placing your order.
Processing Times
Orders are typically processed within 1–2 working days following confirmation of payment. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Times
Estimated delivery times are as follows:
- Ireland: 1–7 working days
Please note that delivery times are estimates and may vary during busy periods or due to circumstances outside our control.
Shipping Charges
Shipping costs are calculated at checkout based on the size, weight, and destination of the order. Any applicable delivery charges will be clearly displayed before payment is completed.
Large or Specialist Orders
Certain products, including bulk materials or specialist waterproofing systems, may require pallet delivery or specialist transport arrangements. Our team will contact you directly where additional arrangements or charges may apply.
Order Tracking
Where available, tracking details will be provided once your order has been dispatched.
Damaged or Missing Goods
Customers are requested to inspect deliveries upon arrival. Any damaged, missing, or incorrect items should be reported to us within 48 hours of delivery.
Please contact:
Failed Deliveries
If delivery cannot be completed due to incorrect address information or failure to accept delivery, additional delivery charges may apply for re-delivery.
Collection
Collection of orders may be available by prior arrangement. Please contact our team to organise collection times.
Contact
If you have any questions regarding shipping or delivery, please contact our team directly.